Why is my Litter Robot stuck?

Check for stuck litter, especially if you recently cleaned your unit (leftover moisture may have interacted with the litter). If you see debris or suspect there is litter caked behind the screen, you will need to clean the Globe (the screen should not be bent outward to clean behind).

Why is my litter robot not working?

Check for gear or motor obstruction. Reassemble the unit and verify a proper litter level. Then turn the unit on—if the problem persists, contact Customer Service at 1-877-250-7729, support@Litter-Robot.com, or litter-robot.com/help.

Why does my Litter Robot keep pausing?

Have you ever found your Litter-Robot stopped in mid rotation and possibly with the red light blinking? This could be a sign that your cat sensor needs adjustment. … This problem can be easily fixed by simply adjusting the Cat Sensor.

Where is the Litter-Robot Sensor?

The Litter-Robot is equipped with infrared emitters and sensors located above the Waste Drawer that check if the drawer is full each time the Globe returns to the Home position.

How do you force a litter-robot?

One of the most common troubleshooting situations for Litter-Robot 3 users can be solved with the press of a button—the Reset button.

When in Doubt, Press the Reset Button

  1. emptying the Waste Drawer,
  2. adding litter to the Globe, or.
  3. cleaning or moving the unit.
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How long is litter robot warranty?

The Litter-Robot is backed by an 18-Month Full Warranty and you have the option to extend it for another 18 months for three years of coverage. During the warranty period, AutoPets will repair your Litter-Robot (and even cover shipping costs within the continental United States).

How do you manually cycle a litter robot?

Cycle Button + [8 Hour Sleep Mode]

Press and Release: Pressing the Cycle Button starts the Litter-Robot cleaning cycle. In order to pause the cycle, press any button on the Control Panel during the Clean Cycle. Press Cycle once again to resume the cleaning cycle.

How do I get my litter robot back online?


  1. Open the app and delete the current unit, even if it is offline. …
  2. Force close (swipe away) the Litter-Robot app.
  3. Unplug the Litter-Robot from the back of the unit for at least 1 minute.
  4. Plug the unit back in and allow to cycle fully.
  5. Once the unit has reached a solid blue light ready status, open the app.

What is the timing button on the Litter-Robot?

The Wait Time is a timer countdown function, or the elapsed time starting from when your cat exits the Litter-Robot globe until the unit starts a Clean cycle. It can be set for 3, 7, or 15 minutes. The default Wait Time is 7 minutes.

How do you get Litter-Robot out of sleep mode?

To Exit Sleep Mode. Press and hold the Cycle button until the yellow light turns off. Or, if only the blue light is on because you are not within the 8-hour sleep period, when you press and hold the Cycle button, the yellow light will come on for a few seconds, then turn off to indicate you have exited this mode.

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