How do I return Roborock?

Go to Contact Us on the My Orders page, choose your model and choose Returns & Replacements. You can add more details in the text box if required. Click Submit to send your message to Roborock support. The Roborock customer service team will contact you within 24 hours to discuss any problems you are experiencing.

Does Roborock have warranty?

NEW PRODUCTS Limited Warranty – Roborock Technology Co. Ltd warrants to you (the original purchaser), that the ROBOROCK product you purchased will be free from defects in materials and workmanship when used under normal conditions for one (1) year from the product purchase date.

What should I do when the robot cleaner Cannot find its dock?

Move the dock to a new location and see if the robot can locate it. The dock should be placed against a wall, have at least 0.5m of clearance either side and 1.5m in front. Then, clean the front signal transmission area of the dock and the robot’s front sensor, both of which are used for the robot to locate the dock.

How do you reset Roborock dock position?

What Happens If I Move The Base For My Roborock S4?

  1. Set a pin and tell the vacuum to “go here” so it was no longer on the base station.
  2. Move the base station to the new location.
  3. Use the app to tell the vacuum to return to dock.
  4. Predictably, it drove back to the old dock location.
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What happens if you move Roomba home base?

What Happens If You Move Roomba Home Base? … When you move your Roomba home base to a new location but still within the same room that your Roomba has mapped out already, it will dock with no issues when next it does a cleaning run from that place.

Should I leave my Roborock charging?

Usually, we suggest customers put device on dock all the time if it is used every week. After battery is fully charged, only mother board of device is charged and customers don’t need worry battery is fully charged for a long time and may decrease the lifespan.

Does Roborock have auto empty station?

Roborock Auto-Empty Dock, Automatic Dust Collection, 3L Dust Bag Holds up to 60 Days of Dust, App-Controlled, Suitable for Roborock S7 Robot Vacuum Only, BlackRoborock Auto-Empty Dock, Automatic Dust Collection, 3L Dust Bag Holds up to 60 Days of Dust,…

Brand roborock
Control Method App

How do I stop cleaning Roborock?

If the robot is in Sleep mode, press and hold the button to turn it off and end the current cleanup. When the robot is cleaning, press any button to pause it. Then press the button to continue cleaning or the button to return it to the charging dock and stop the cleaning cycle.

How can I tell if my Roborock is charging?

If the power indicator light is flashing, it indicates that the robot vacuum cleaner is charging or starting up. If the power indicator light is flashing red, it indicates that there are some battery errors.

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